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EOS Botanica Privacy Policy

Effective Date: December 8th, 2025 

 

EOS Botanica values your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, or purchase products and services from us.

By using our site or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

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Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and payment details (processed through secure third-party providers)

  • Service history and appointment preferences

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Non-Personal Information

  • Browser type and device information

  • Cookies and usage data

  • General location (not precise GPS data)

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Payment Information

All payment details are processed securely through third-party payment processors (such as GlossGenius or Square). EOS Botanica does not store full credit card numbers.

2. How We Use Your Information

We use your information to:

  • Provide and manage appointments

  • Process payments

  • Personalize your salon experience

  • Improve website functionality

  • Communicate updates, confirmations, and promotional offers (you may unsubscribe anytime)

  • Maintain internal records and service history

3. Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Service providers who assist with booking, payment processing, or website hosting

  • Law enforcement, if required to comply with legal obligations

  • Marketing tools used for sending legitimate communications you opt into

All third-party partners are required to protect your information.

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4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve site performance

  • Understand how visitors use our site

  • Remember your preferences

You may choose to disable cookies in your browser settings, but some features may not function fully.

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5. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or alteration. However, no electronic transmission is ever 100% secure, and we cannot guarantee absolute protection.

Payment processing is handled by secure, compliant third parties.

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6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold

  • Request corrections to inaccurate data

  • Request deletion of your information (except data required for legal or business purposes)

  • Opt out of promotional messages

  • Limit certain data uses

To make a request, please contact us using the information below.

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7. Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from minors without a parent or guardian’s consent.

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8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

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9. Changes to This Policy

EOS Botanica may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site indicates acceptance of updated terms.

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10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: Eosbotanica@yahoo.com
📍 Address: 106 N Main St. Pembroke NC 28372

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